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team room missing

xahnie
Active Member
Roxanie R Member Since: Feb 27, 2013
1 of 3
I don't know what happens but I cannot locate any team in my odesk team app. Been a freelancer for a year and this is the first time that this incident had happen.
margaretphillips
Community Guru
Margaret P Member Since: Jul 7, 2007
2 of 3
oDesk time tracker issues in the Philippines thread: https://www.odesk.com/community/node/31808 go to the bottom to see what support has said.
kochubei_valeria
Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
3 of 3
Hi Roxanie, As Margaret pointed out, there has been an issue affecting certain ISPs in the Philippines. In fact, we've been told ISP Comclark has already corrected the issue and sent out notifications to their customers. Please contact your ISP for assistance with your connectivity. Additionally, oDesk team is working diligently to make updates on our end, which should also help with this issue. We expect to complete these updates in the next few hours. If you continue to have problems after 4:00 pm PDT, please let us know right away so that we can alert our technicians to the issue.
~ Valeria
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