the Connects

[buyukcelik-ismai]

please help ,my connects are not returned after the project cancellation.

[NikolaS]

Hi Ismail,

Thank you for reaching out to us. We return Connects when a client closes their job without hiring or we find a job post has violated our Terms of Service. You can find more information here.

[buyukcelik-ismai]

please check my account , many projects are  canceled, however, my connects are not returned back.

[AveryO]

Hi Ismail, 

I checked your account and can see only one job was closed by Upwork. On your Connects History page, the job Connects you used for the job were returned to you. 

Were you referring to something else?