Feb 6, 2021 04:24:50 PM by Eptehal Y
hi. Upwork time tracker doesn't open and when I click right on the icon time tracker option doesn't show .
Feb 6, 2021 06:21:12 PM by Luiggi R
Hi Eptehal,
I'm sorry to hear you're experiencing this issue. We'll have one of our agents reach out to you via a support ticket to further assist you.
Thank you.
Feb 7, 2021 01:16:38 AM by Nikola S
Hi Eptehal,
Thank you for following up. I checked and it seems that you are already in correspondence with our team on your support ticket.
Please allow more time for our team to review your case and respond accordingly to your ticket. You will be notified of their response.
Feb 6, 2021 04:49:11 PM by Eptehal Y
Mar 2, 2021 07:40:37 PM by Alexisse Clarence B
I have the same problem! My tracker doesn't show up after the downtime last Satuday, I tried installing and reinstalling the app several times but it still doesn't work. Please help me with this. I need to have the tracker before Monday.
Mar 2, 2021 09:47:04 PM by Joanne P
Hi Alexisse Clarence,
I would just like to check if you have tried the troubleshooting steps shared in this help article? if in case you have already tried it and still the issue persisted, please let us know.
Mar 2, 2021 10:05:43 PM by Alexisse Clarence B
Mar 2, 2021 11:06:08 PM by Joanne P
Hi Alexisse Clarence,
Thanks for letting us know, and I'm sorry for the inconvenience. I've escalated your concern with the team. One of our agents will reach out and assist you directly via a support ticket.