to Buy connects and account verification problem

[muhammadalihere]

I have verified my account through a video call but why I can't buy connects yet why it is asking me yet to verify account why I can't purchase connects I already have verified my account

[g_vasilevski]

Hi Muhammad,

I checked your account and I can see that you`ve already reached out to our team via ticket. Rest assured, one of our team members will assist you further on your ticket as soon as possible. Thank you.