Dec 28, 2017 11:11:59 PM Edited Jan 8, 2018 07:20:22 PM by Avery O
Aug 25, 2016 11:15:49 PM by ishari u
one of my client gave me 2.5 star by mistake. but now he want to change it to 5 star. can I know how to change it?
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Aug 25, 2016 11:47:24 PM Edited Aug 25, 2016 11:51:51 PM by Petra R
@ishari u wrote:one of my client gave me 2.5 star by mistake. but now he want to change it to 5 star. can I know how to change it?
Go to the My Jobs Page
Click on "Contracts"
Make sure the little "Ended Contracts" box at the top is ticked
Click on the Contract Title
Click on "Enable Client to change Feedback"
PS - it does not look like the client gave you that feedback "by accident" - it looks like that was their honest opinion...
Please also remember that your JSS will be affected (for better or for worse) by the private feedback the client originally left. This can not be changed.
Dec 28, 2017 11:11:59 PM Edited Jan 8, 2018 07:20:22 PM by Avery O
Hi Senthil,
What Petra said was, since the private feedback cannot be changed, it will still affect the Job Success Score. Whether the effect is postivie or negative is dependent on the score given on the private feedback.
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