to change feedback

[ishari u]

one of my client gave me 2.5 star by mistake. but now he want to change it to 5 star. can I know how to change it?

[Juvy Ann P]

How did you know that he wants to change it?

[ishari u]

he already send me message it

[Giorgi N]

Go to My Jobs->View all contracts, click on the contract and click on "Enable to change feedback"

[Petra R · Accepted solution]

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@ishari u wrote:

one of my client gave me 2.5 star by mistake. but now he want to change it to 5 star. can I know how to change it?

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 Go to the My Jobs Page

Click on "Contracts"

Make sure the little "Ended Contracts" box at the top is ticked

Click on the Contract Title

Click on "Enable Client to change Feedback"

PS - it does not look like the client gave you that feedback "by accident" - it looks like that was their honest opinion...

Please also remember that your JSS will be affected (for better or for worse) by the private feedback the client originally left. This can not be changed.

[ishari u]

but he liked to change it secondly. can he change it?

[Juvy Ann P]

Yes, he can, Ishari.

[Petra R]

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@ishari u wrote:

but he liked to change it secondly. can he change it?

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 He can only change the public feedback, not the internal one. So whatever effect this had on your JSS will remain. Only the public feedback will look better.

[Senthil K]

Hi Petra,

Is it true!! Will the feedback just be changed physically to my profile? Won't that changed feedback reflect positively on my JSS?

I am wondering on your comment "Only the public feedback will look better"!!

[Avery O]

Hi Senthil, 

What Petra said was, since the private feedback cannot be changed, it will still affect the Job Success Score. Whether the effect is postivie or negative is dependent on the score given on the private feedback.