total earnings

[christelfarah]

My previous total earnings used to appear correctly, now its less or perhaps rounded off to 10 thousands.  Any idea why?

[AndreaG]

Hi Christel,

If you are referring to the total earnings on your Upwork public profile, this will continue to show Total earnings of $10K+ until you cross $20,000 earnings. 

[the-right-writer]

Is this a new policy? Something sure changed on my profile, but I can't say for sure when. The earnings are supposed to be of value and shown on the profile. Why are people with less, even a tiny bit less than 20K being penalized? This is damaging to the freelancers.

If a client looks at my profile, my hourly rate doesn't match the total. Clients will believe I am working for a much cheaper rate.

I sincerely want an explanation. My total has changed.

[tlsanders · Accepted solution]

This is the way it's been for most of the time I've used Upwork. I was stuck at $100k for about two years, though my actual earnings during much of that time were $180k+. There was a short period where they seemed to be showing actual earnings, but that was the change--it seems they've now reverted to the old system. 

[the-right-writer]

Thank you. I guess I was used to seeing my real earnings. I still think the previous system was better, showing accurate information.