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mohamedyehia1995
Community Member

troubleshooting tracking time on the Upwork desktop app.

I have a troubleshooting tracking time for a new project on the Upwork desktop app. the only viewed on the app is a screenshot in the work diary of a closed previous project I can't change or even control it (on-off). I tried reinstalling but no solution. So, how can I solve this?

 
 
 
 
 
2 REPLIES 2
bstojadinovic
Community Manager
Community Manager

Hi Mohamed,

 

Could you please try the troubleshooting tips shared in this help article.  If the issue persists, please report it following the ''How do I report a problem?'' section of the previously shared troubleshooting guide, and our team will assist you directly.

 

Thank you.

~ Bojan
Upwork


Bojan S wrote:

Hi Mohamed,

 

Could you please try the troubleshooting tips shared in this help article.  If the issue persists, please report it following the ''How do I report a problem?'' section of the previously shared troubleshooting guide, and our team will assist you directly.

 

Thank you.


thanks,
I tried clearing cookies as described in the guide but no solution. I reported the problem as described. 

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