two clients responded on my proposal but I did not get points back

[empuerto_johans]

Hi,

Yesterday I have bid to the client and they responded to my bid BUT I did not get points to replenish. Normally, the next day I get points replenished. I should get 20 points back to my account. 

[PradeepH]

Hi Juhoney,

Thank you for your message. If you are referring to the interviews won on May 16th, please allow 24-48 hours for the free Connects to be credited to your Upwork account. Feel free to message us if you need further assistance.

Thank you,

Pradeep

[empuerto_johans]

Hi, NO; I am referring to the May 15th interviews. but okay; I will wait then for 48 hours.

[empuerto_johans]

After waiting for 48 HOURS nothing happens and changes. still looking for 20 points credited on my account. How? and what is the next? 

[ArjayM]

Hi Juhoney,

Arjay here stepping in for Pradeep. I have checked your account and I can confirm that 20 Connects have been rewarded back to your account. I believe these are for the interviews you're referring to. You can validate this by going to Reports> Connect History.