To possibly help on the issue, please try the steps below:
- Kindly use a different browser like Chrome, Firefox, Opera or Internet Explorer to see if it will persist.
- Try to clear cache on your current browser, please see sample;
for Chrome: http://prntscr.com/b8z5ll
for Firefox: http://prntscr.com/b6ju4x
- Try to clear Upwork cookies using this link: https://Upwork.com/clearcookies
You will be directed to “You’ve been logged off” page.
Restart your browser, log in your account and try again.
If the basic troubleshooting does not help at all, kindly provide us the screenshot of the page with the error message and the browsers you have tried to use so we can escalate to our Engineers for further checking.
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