unable to upgrade my membership plan

[mksengar89]

"We are unable to authorize your card. Please add another billing method or contact your issuing bank" This message appears when i try to pay through my debit card. whats the issue? and how can i fix it.

[JoanneP]

Hi Mahendra, 

I checked your account, and it looks like you have already submitted a support ticket regarding this issue. One of our team members will update your ticket to assist you further. Thank you!