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» Forums » Freelancers » Re: unathurization of billing method
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skiptracer937
Community Member

unathurization of billing method

I am unable to add billing method. I have get connected to my bank and there is no issue by the bank. I want to buy connects and i can not do so. please help me. thanks

3 REPLIES 3
AveryO
Community Manager
Community Manager

Hi Saif, 

I checked your account and it looks like you were able to add your billing method successfully, and was able to purchase connects just now. If you need further assistance with anything, you can come back here, and our team will be glad to assist you further.


~ Avery
Upwork

I have used the mastercard of one of my friends to buy the connects. I have
got connected to my bank and i came to know that there is no issue by the
bank. but the upwork is not accepting my card.

Hi Saif,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your bank account. Thank you.

~ Goran
Upwork
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