Aug 27, 2020 06:27:20 PM by Asim D
I am going to upgrade my plan to freelancer plus. but while doing this i need to add payment method which saves my card information and after saving it cloud not process it for fee.As i had contacted with card issuing bank authority they told me , this is due to saving card is not allowed.Please help
Aug 27, 2020 07:57:32 PM by Bojan S
Hi Asim,
Some card-issuing banks will restrict the use of debit cards on Upwork due to the transaction type: ‘Recurring Transactions’. You can add an alternative billing method in your account payment options.
Aug 28, 2020 08:25:27 AM by Asim D
Hi, I want to upgrade my membership billing from Basic to Plus . I am trying to upgrade but its giving payment error "Your payment could not be processed. Please choose an alternate payment method or retry again later." Please guide me
Aug 28, 2020 08:26:49 AM by Asim D
Please check at your side and let me know , i am using payoneer master card.
Aug 28, 2020 08:37:56 AM by Goran V
Hi Asim,
I would recommend to check with your bank if your account is enabled for international charges or adding another billing method to upgrade your plan. Thank you.
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