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upload drivers license

Community Guru
Preston H Member Since: Nov 24, 2014
61 of 65

re: "He's using a photo of Andy Garcia."


Or he is Andy Garcia using a photo of himself, but providing a fake name.


Although nominated for an Academy Award, he HAS NEVER WON. Maybe he needs to do data entry on Upwork to make ends meet.

Active Member
Brandon D Member Since: Jan 18, 2017
62 of 65



I am trying to verify my location to apply for positions that require you to be in the USA. I get the following message when I Attempt to verify my identity. I've been using my driver's license and it wouldn't accept it for some reason. After getting this message, I've reached out to customer support, but only receive an automated email with no solution. Any guidance would be helpful on how I can actually verify my identity. Thanks.


You've reached the maximum allowable tries

You’ve reached the maximum number of tries for uploading your ID.
Please contact customer support.



Brandon Dotson

Community Guru
Ryan C Member Since: Feb 3, 2017
63 of 65

Hello Brandon,


We have escalated your concern, one of our representatives will reach out to you shortly.

Active Member
Don C Member Since: Feb 21, 2019
64 of 65

Same problem Brandon. If you get a solution please post.



Goran V Moderator Member Since: Mar 24, 2017
65 of 65

Hi Don,


One of our team members will reach out to you via ticket as soon as possible and assist you further with verifying your ID. Thank you.