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frida_f
Community Member

upwork account name mismatch back account

The name on my Upwork account doesn't match the name on the bank account that I want to use to get paid. Can I get this approved and how? Thank you in advance!
2 REPLIES 2
petra_r
Community Member

Your profile name has to be your real, legal name, as it appears on your ID documents. The bank account has to be yours and the name has to match.

 

Additionally. your profile picture has to be a clear photograph of yourself.

JoanneP
Moderator
Moderator

Hi Frida,

 

I checked your account, and it looks like our team reached out to you via a support ticket. Please check the ticket by going here. Please follow the steps they provided on the ticket. Thanks!

~ Joanne
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