Five days ago I received this email from upwork support.
**Edited for community guidelines**
I saw the email yesterday because I was away from work because of the flu. But the ticket was closed yesterday and I didn't get any chance to reply to them. I tried to contact through email but did not get any response. I request you to help me with this issue.
It looks like the team reached out to you to request your confirmation. Please reply with the details they requested. If you are having trouble accessing the ticket from your account, you may also locate the email directly from your email address associated with your Upwork account.