Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

upwork automatically reset the password of my colleague's account

Active Member
Nauman Z Member Since: Jan 30, 2019
1 of 6

Hi,

My colleague is facing some serious issues with his profile. He lost his email and he is unable to recover this profile. Although he remember his security question and last password. The issue is that he didn't change his password ever and upwork automatically reset his password. The user name of his profile is "**Edited for Community Guidelines** ". Kindly get back to me so that i can assist him what to do next. Looking forward to it.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 6

Hi Nauman,

 

One of our team members will reach out to your friend directly as soon as possible and assist them further, thank you.


Untitled
Active Member
Nauman Z Member Since: Jan 30, 2019
3 of 6
How they will contact? He lost his email. Kindly let me know how you
interact with him
Moderator
Goran V Moderator Member Since: Mar 24, 2017
4 of 6

Hi Nauman,

 

Unfortunately I can't share details for another user with you, thank you.


Untitled
Active Member
Nauman Z Member Since: Jan 30, 2019
5 of 6

I will provide you all the details. his identity card and security answer. Kindly provide me the solution so that he will be able to continue working on upwork

Moderator
Goran V Moderator Member Since: Mar 24, 2017
6 of 6

Hi Nauman,

 

I just sent you a PM with more details, thank you.


Untitled
TOP KUDOED MEMBERS