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imedium
Member

upwork mobile app connection error

Dear Community,

 

I was using the upwork mobile app for android about 8 months, no big problem.

This afternoon, suddenly the session timed out, and login screen appears, I tried to login several times without success.

I uninstalled and reinstalled the app, same problem.

I can login from my mobile browser or desktop.

Would you please tell is it a problem with the app?

Thanks

 

4 REPLIES 4
louisaj
Member

Same here. Upwork told me it's a technical glitch. Hopefully it will be sorted soon. 

aocumen
Community Manager
Community Manager

Hi Samti, 

 

I forwarded your account information to our Customer Support Team so that they can assist you further.

EDIT: Hi Samti, may I request for your mobile phone's OS version, and your app's version as well. 


~ Avery
Upwork

Hi Avery,

Thank you for your reply, regarding my phone os version is Android 5.1 and the upwork app is 4.19.3.0
It was working fine
Thank you.

Back to normal again.
Thanks!
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