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upwork to payoner payment is not received

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Active Member
Ahsan K Member Since: Nov 17, 2018
1 of 6

I'm new freelancer today i withdraw my amount through payoner but i didn't recieved problem is that 

my upwork account connect to the payoner (**Edited for community guidelines**) but i don't have payoner account with this username this is my email address**Edited for community guidelines**when i don't have account with this name so how money can be withdraw . after that i make account with this email address**Edited for community guidelines**so i want to where money has been gone or can i back money in my upwork account 

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2 of 6

Hi  Ahsan,

 

Thank you for reaching out to us. The Payoneer account linked to your Upwork account is the one associated with the email address you're referring to. Please note that the standard withdrawal time for Payoneer is 24 hours. If the funds are not deposited in your Payoneer account by then, let us know and our team will assist you further.

 

Thank you!

~ Bojan
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Active Member
Ahsan K Member Since: Nov 17, 2018
3 of 6
Can I come back my money in my upwork account
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
4 of 6

Hi Ahsan,

 

One of our team members will reach out to you directly via a support ticket to assist you with your reversal request. 

 

Thank you!

~ Bojan
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Active Member
Ahsan K Member Since: Nov 17, 2018
5 of 6

thanks to help me i have a question can i withdraw amount through my father account 

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
6 of 6

Hi Ahsan,

 

Are you referring to your father's Payoneer account? Please note that you have to use your own registered and verified Payoneer account. Check out these helpful articles for more information:

Payoneer

Payoneer Fees & Timing

Thank you!

~ Bojan
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