kiri4
Member

verification video

I want to do video chat profile verification but verify profile button not working.

Can you send me link to verify profile?

 

Thanks in advance.

3 REPLIES 3
aocumen
Moderator
Moderator

Hi Yuri, 


Could you please try clearing the cache and cookies, and make sure that you are using a desktop, and not an iPad or a mobile phone. When clicking the Verify Your Profile button, a chat window should be initiated, and should pop up on the lower right hand side of your window. 

Please let us know if the issue persists. 


~ Avery
Upwork

I did everything as you said, but unfortunately nothing has changed

Thanks for the information, Yuriy. I'll notify the team about this issue. 


~ Avery
Upwork