video verification

[shamilaskerov11]

Hello, I was denied video verification and temporarily blocked my account. What is the reason? What should I do? I don't know what's going on.

[g_vasilevski]

Hi Shamil,

I checked your account and I can see that you have followed up on your ticket with number 27314033. Our team will assist you further directly on your ticket as soon as possible. Thank you.