I want to verfify my upwork account but can't find any place where I can upload them. Please help me with the place where I can upload my documents and verify my upwork account.
If our team needs any additional information, they will reach out to you directly and guide you further thought this process.
Hi Ayomide Joseph,
Once your account is eligible/required, you’ll be notified upon log in to complete the verification process by uploading an official government-issued ID and meeting with us for a short video call. After we’ve confirmed your identity, the new badge will be displayed on your profile.
You should have been redirected to a window where you can upload your ID. Before you try it again, could you please try clearing your browser's cookies, and making sure that your pop-up/ad blockers are not blocking the Upwork website. Let us know if the issue persists and our team will assist you further.
Please go to your Settings > Contact Info, and you will immediately see a link on top that is requesting for your verification documents. Please click on the link and submit the necessary documents to complete your verification.
Thanks for your reply but I didn't find the link there. However, can you please let me know that is it possible to cancel name change request. I requested name change few months ago but now I don't want to change it. What should I do now?