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where to upload id verification documents?

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
21 of 62

Hi Hetal,

I can see that you have already verified your account and no additional documents has been requested from you. 

If you need further help let me know, thank you!

~ Goran
Upwork
hetal_gandhi
Active Member
Hetal G Member Since: Feb 1, 2018
22 of 62

Thanks Goran for reply,

 

On my contact Info page it's showing me  "Your name change request is under review. We are waiting for you to complete identity verification" with the green check mark.

 

Why it's showing me that message?

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
23 of 62

Hi Hetal,

I`m sorry about the confusion, I found that you have made a name change request back in 2016.
Would you like to finish it or should our team cancel this request? If you would like to finish it check out your ticket on this Link and follow the instructions listed there.

~ Goran
Upwork
hetal_gandhi
Active Member
Hetal G Member Since: Feb 1, 2018
24 of 62

Hi Goran,

 

Yes, I want to finish request. When i am clicking that link it's redirecting me to Upwork Help Center > Account > My Account >identity verification page. Now do i still need to upload documents to complete this request? If yes then where to upload it?

ujw0l
Active Member
Ujwol B Member Since: May 20, 2018
25 of 62

Hi

Where do I upload my picture of my government issued id to verify my identification.

thanks

joanbonjoc
Community Guru
Jo-An B Member Since: Aug 2, 2016
26 of 62

Hi Ujwol,
The team will reach out to you with more information on how you can complete the ID-verification process.

 

~ Jo-An

Untitled
modi_ridham
Active Member
Ridham M Member Since: May 18, 2018
27 of 62

I am also not able to find link to upload documents for Identity Verification. Can anyone help me to do this?

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
28 of 62

Hi Ridham,

I just checked your account and out team has not requested for any ID verifications. Once it is requested you will receive a ticket with detail instructions on how to finish it. Thank you!

~ Goran
Upwork
ayomide_joseph
Active Member
Ayomide Joseph A Member Since: Jul 4, 2019
29 of 62
Hi avery, please I want to do do a video verification and upload all my required ID and documents.

Thank you.
g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
30 of 62

Hi Ayomide,

 

Freelancers can't initiate this process from their end, and you don't have any pending verifications at the moment. Once it is requested our team will reach out to you via ticket with detailed instructions on how to complete it. Thank you.

~ Goran
Upwork
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