Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

where to upload id verification documents?

Active Member
Kiran S Member Since: Apr 4, 2019
21 of 41
Hi valeria,

My last name is different in upwork account and id dociuments. Will it create problem
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
22 of 41

Hi Kiran,

 

Note that your profile must represent you as an individual and that all the information in your profile including your name needs to be accurate, truthful and verifiable. 

 

Please use the verification link, provided in this ticket. Once you initiate the process our agent will follow up to guide you through the process and advise you directly about any mismatches on your documents.

 

Thank you.

~ Bojan
Untitled
Active Member
Ilinca C Member Since: Feb 10, 2018
23 of 41

Hi Avery.

How are you?

 

I can't find the link for ID card uploading.

Please let me know how I can have ID verification.

 

Thanks 

Community Guru
Jo-An B Member Since: Aug 2, 2016
24 of 41

Hi Ilinca,

Upon checking, your account does not require any ID verification. Your account is all good.

~ Jo-An

Untitled
Active Member
Ilinca C Member Since: Feb 10, 2018
25 of 41

Thanks Jo-An.

 

Then when ID verification is required?

 

Kind Regards.

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
26 of 41

Hi Ilinca,

 

There are several reasons why Upwork may require a user to complete ID verification. You can see the list of the reasons here. Upwork team always notifies the user when ID verification is necessary.

~ Valeria
Untitled
Active Member
Ravi P Member Since: Apr 24, 2018
27 of 41

Hi,

  I'm not able to find verify documents links in setting page. Please help me out.

Thanks in advance.

Moderator
Avery O Moderator Member Since: Nov 23, 2015
28 of 41

Hi Ravi, 


The team will reach out to you with more information on how you can complete the ID-verification process. Please expect a member of the team to email you. 


-Avery
Untitled
Active Member
Glyn Q Member Since: Jul 18, 2017
29 of 41

Hi,

 

The link where I should send my ID is not working anymore. Please send me a new link where I can send it. Thanks

Moderator
Avery O Moderator Member Since: Nov 23, 2015
30 of 41

Hi Glyn, 


Could you please clarify what you meant when you said the link isn't working. Does it mean there was an error showing when you tried to click on it? 

Let us know so that we can assist you further. 


-Avery
Untitled
TOP KUDOED MEMBERS