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where to upload id verification documents?

Active Member
Ilinca C Member Since: Feb 10, 2018
31 of 53

Hi Avery.

How are you?

 

I can't find the link for ID card uploading.

Please let me know how I can have ID verification.

 

Thanks 

Community Guru
Jo-An B Member Since: Aug 2, 2016
32 of 53

Hi Ilinca,

Upon checking, your account does not require any ID verification. Your account is all good.

~ Jo-An

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Active Member
Ilinca C Member Since: Feb 10, 2018
33 of 53

Thanks Jo-An.

 

Then when ID verification is required?

 

Kind Regards.

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
34 of 53

Hi Ilinca,

 

There are several reasons why Upwork may require a user to complete ID verification. You can see the list of the reasons here. Upwork team always notifies the user when ID verification is necessary.

~ Valeria
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Active Member
Ravi P Member Since: Apr 24, 2018
35 of 53

Hi,

  I'm not able to find verify documents links in setting page. Please help me out.

Thanks in advance.

Moderator
Avery O Moderator Member Since: Nov 23, 2015
36 of 53

Hi Ravi, 


The team will reach out to you with more information on how you can complete the ID-verification process. Please expect a member of the team to email you. 


-Avery
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Active Member
Glyn Q Member Since: Jul 18, 2017
37 of 53

Hi,

 

The link where I should send my ID is not working anymore. Please send me a new link where I can send it. Thanks

Moderator
Avery O Moderator Member Since: Nov 23, 2015
38 of 53

Hi Glyn, 


Could you please clarify what you meant when you said the link isn't working. Does it mean there was an error showing when you tried to click on it? 

Let us know so that we can assist you further. 


-Avery
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Active Member
Glyn Q Member Since: Jul 18, 2017
39 of 53

Well the first verification ID I passed was not accepted by your team. So I want to upload a new government ID. Where should I send it?

Moderator
Goran V Moderator Member Since: Mar 24, 2017
40 of 53

Hi Glyn,

 

Our team has already followed up on your ticket with instructions about this and is waiting on your respond back. You can access your tickets on this Link, thank you.


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