I've shared your concern with our support team and they are looking into it. I'll get back to you here once we have more information. Your patience is appreciated while we look into this.
You will need to add your full address before submitting a proposal, to do this go to Settings > Contact Info > Location. If you experience any problems after this let me know. Thank you.
Helpful Tips
New Filters in Job Search
Over the next few weeks you may notice changes to Job Search filters that include the option to filter jobs by an hourly rate range and filter for jobs requiring multiple freelancers.
We are excited to share a new offering to enable freelancer job referrals (beta). This will provide the option to refer another freelancer on Upwork when you decline a job invite.
Having a professional profile is essential to attracting clients, highlighting your skills, and winning projects. Come and learn how to make your profile stand out on Upwork!
Explore the Events & Webinars page to find the latest webinars for new freelancers, to business growth webinars for experienced freelancers, and curated expert talks.