why loss my top rated qualification in my profile?

[alejandro_sepulv]

I have a doubt that a few weeks ago I had a top rated rating on my profile, but now I do not have it, as if they had been hidden or removed. I have not had bad grades from my clients and all my work has been completed successfully.

Thanks

[petra_r]

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Alejandro S wrote:

I have a doubt that a few weeks ago I had a top rated rating on my profile, but now I do not have it, as if they had been hidden or removed. I have not had bad grades from my clients and all my work has been completed successfully.

Thanks

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Go to your My Stats Page

Do you have: over $ 1000 12 months earnings?

Do you have a 100% complete profile?

Do you have 13 or more eligible weeks?

Do you have 0 recent account holds?

[tinker_bell3]

Hi Alejandro,

I checked your account, and I can see that one of our agents has updated your ticket, providing more information about your concern with your Top- Rated Badge. Please refer to the information shared by the agent on this ticket number: 29030289. Thank you.