withdraw money failed processed

[b14ee471]

good day everyone 

Please if customer service help me 

i.m trying 3 times to withdraw money 

but I got 

• Your payment on 27-Feb-2021 could not be process
• Billing

  your Payment method has been disabled.

  I wanna know what.s the problem 

[NikolaS]

Hi Ahmed,

We will look into this further and will get back to you once we have more information.

Thank you,

[b14ee471]

ok

[NikolaS]

Hi Ahmed,

Thank you for your patience. I shared your report with our team and one of our agents already reached out to you directly via a support ticket to assist you further. You can access your ticket on this page.