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withdraw not recieved

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Active Member
Khurram K Member Since: Apr 29, 2015
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Hi i make a withdraw to local bank transfer at 22-july-2019 and i recieved payment process email but amount not recieved at my bank account usually it take 2 to 3 hours but this time it takes too much time what i need to do ?

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
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Hi Khurram, 


Please know that direct to local bank transfers take 4-business days to be processed. You may read more about it here. If the transaction still hasn't reflected on your account after 8-business days, you can reach out to us here, so that we can assist you further.


-Avery
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Muhammad Abdul R Member Since: May 21, 2017
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Respected Sir/Madam,

 

I would like to draw your attention to a problem I am facing and would appreciate your help. I made a direct transaction from upwork account to local bank on 28th Aug, 2019. But I have not received the money yet. I have contacted local bank as well but money have not transferred to them till now.  I need some help to get this matter resolved.

Waiting for your response.

 

Thanks.

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
4 of 4

Hi Muhammad,

 

Thanks for reaching out to us. One of our team members already reached out to you directly via a support ticket to assist you further and issue a trace.

Thank you.

~ Aleksandar
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