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tinatinjolia
Community Member

withdraw

Hi i am not able to withdraw the payment, what is the issue?

3 REPLIES 3
barada00
Community Member

If you mean you sent withdrawal request to Payoneer, it looks completed but the funds are not in your bank account, I have the same problem. However, what I just wrote is not something Upwork can solve. I'll wait for 5 days and open a ticket with Payoneer... Your problem might be different though...

petra_r
Community Member


Tina J wrote:

Hi i am not able to withdraw the payment, what is the issue?


That's because you haven't actually got any available earnings yet. Your hourly contract started on the 2nd of November, so nothing would be ready to withdraw yet.

 

Did you familiarize with how payments are processed on hourly contracts?

 

You also want to make friends with your Reports Overview page

JoanneP
Moderator
Moderator

Hi Tina,

 

Petra is right. I checked, and your funds are currently pending. For hourly contracts, all time logged in your Work Diary, whether tracked or added as manual time, is automatically invoiced to your client. Please check the schedule below: 

 

  • Week 1 – You log time using the Upwork Desktop App (Time Tracker)
  • Week 2 – Your time is invoiced to your client on Monday and they have until Friday to review your work
  • Week 3 – Earnings become available on the following Wednesday

Please check this help article to learn more about how to get paid for hourly contracts

~ Joanne
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