Dec 10, 2019 04:38:52 PM by Carlos L
Hi, I sent to my Payoneer a payment by mistake, I don't have Payoneer anymore, I need to send that to Paypal, the payment was not confirmed by mail, as I usually have to do, can you reverse the payment please?
Dec 10, 2019 07:28:23 PM by Avery O
Hi Carlos,
If there are issues with the account (Paypal, Payoneer, bank account), the transaction will be refunded back to your Upwork account. However, I'll go check this transaction with the team and I will come back here when I have more information.
Dec 10, 2019 08:30:25 PM by Avery O
Hi Carlos,
The team will reach out to you with more information through your open support ticket to assist you further.