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carloslobo28
Community Member

withdrew funds by mistake

Hi, I sent to my Payoneer a payment by mistake, I don't have Payoneer anymore, I need to send that to Paypal, the payment was not confirmed by mail, as I usually have to do, can you reverse the payment please?

2 REPLIES 2
AveryO
Community Manager
Community Manager

Hi Carlos, 


If there are issues with the account (Paypal, Payoneer, bank account), the transaction will be refunded back to your Upwork account. However, I'll go check this transaction with the team and I will come back here when I have more information.


~ Avery
Upwork
AveryO
Community Manager
Community Manager

Hi Carlos, 

The team will reach out to you with more information through your open support ticket to assist you further.


~ Avery
Upwork
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