work history on my profile not loading

[joansands]

This problem just started today. Why is work history not loading?

[BojanS]

Hi Joan,

I apologize for the inconvenience. There was an active incident earlier, but it has now been fixed. Could you please try to log in again and let us know if the issue persists?

Thank you! 

[joansands]

Word history loads but it is all greyed out.

[joansands]

I meant work history. Was not allowed to edit that.

[kochubei_valeria]

Hi Joan,

I'd like to provide an update that the incident Bojan was referring to earlier has been resolved. I just checked a few profiles and also confirmed that Work History is loading correctly. Could you please check and let us know if it's still not loading or greyed out for you?

[martoadler]

Hi, I have the same problem 😞

[BojanS]

Hi Martin,

Could you please clear your cache and cookies or log in with another browser to check if you’re still experiencing the same issue?

Let us know if the issue persists.

Thank you.

[martoadler]

Hi Bojan! Thanks for writing, I tried it and the problem persists 😞

[joansands]

I just checked again. My work history loads but it is greyed out and not really readable. That is the same for me and for public view on my computer but it does work correctly on the Upwork app on my phone. I deleted all cookies and then work history loaded correctly one time on my computer and then went back to being greyed out.

[PradeepH]

Hi Joan,

Thank you for your message. One of our team members will reach out to you via ticket as soon as possible and assist you further.

Thank you.

Pradeep

[crazymouse]

I am having the same issue of grayed out work history. Any idea if this bug is being investigated?

[LuiggiR]

Hi John,

Thanks for bringing this to our attention. I've shared your concern with the team and they'll be reaching out to you via a support ticket to assist you further.

[zmproductions]

Same problem "work history on my profile not loading" I am facing.. Kindly help me ...... Including some more glitches I have facing like, some times In search filter "Payment Verified Clint" not work/ - When I update my profile and use "View public" tab so I can't see my updated version ,for example I hide my earning section ,when I use this tab then I can see my earning as it is like before.

[LuiggiR]

Hi Imran,

I'm sorry to hear you're experiencing this. One of our agents will be reaching out to you directly via a support ticket to assist you further.

[crazymouse]

Hey Imran, I reported the bug on February 5th. Still waiting for a fix...

[tlbp]

It isn't fixed. The work history is greyed out on the profiles of freelancers whom I've tried to view. 

[pgiambalvo]

Me too. But it shows up clearly if I refresh the page.

[PradeepH]

Hi Tonya,

Our engineering team is already working on the highlighted issue and the users will be notified as soon as we have an update.

Thank you

Pradeep

[coderfree]

Hi,

Thanks for working on this. The problem is still there:

Steps to reproduce:
- Open Profile page or Public profile view.
- Observe that Work History is loading eternally.

Google Chrome browser. Cache cleared. That doesn't help.
Page reload helps.

[PradeepH]

Hi Ivan,

Thank you for your message. I'll have one of our customer support agents reach out to you directly to assist you further.

Thank you

Pradeep

[lizablau]

It's still happening to me -- if I refresh the page, the grey goes away.  The problem is, most potential clients who view profiles probably won't bother to do that.  

[jr-translation]

Same here.