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work hour doesn't register in time tracker

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Active Member
Arthur M Member Since: Sep 3, 2019
1 of 2

hi,

I just had a new contract and was working on it for about an hour and 15 minutes. But when I offline my time tracker, it does not register and it only show that I have 00 hour. And I try to turn on for about 4-8 minutes and turn off. Still no working hour register.

Can anyone explain or enlighten me on this. I already checked the contract and payment method is  verified.

 

And there is no screenshot taken while am working.

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 2

Hi Arthur,

 

Please follow our troubleshooting steps in this Guide under the section "Time Tracker is Offline/Missing Hours".
If you`re still experiencing the same problem after this, follow the steps listed under the section "How do I report a problem?". Thank you.


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