Almandhar,
Your profile will likely be confusing to many clients. First, you mention English to Arabic translation, but you also mention marketing and customer service. Next, there is not enough information in your profile to convince clients to hire you.
Here is what you should do:
Title: Focus your title on translation services only by removing the marketing/customer service words: English to Arabic Translation
Overview/Summary: Focus your summary on your English/Arabic translation services. You mention your experience and a little about your services, but clients need to understand the value in choosing you. There are plenty of English/Arabic translators on Upwork, so clients need to know why they should invest in hiring you. You can help them see this by setting yourself apart. For example:
- Tell clients how you will communicate and work with them to understand their unique translation needs.
- Which software applications and tools do you use to do your work or assist with translations?
- Talk about how you can uphold ethical standards, protect proprietary data/information, and use responsible practices when translating data/information.
- Mention your time management and organizational skills, and your availability.
- Can you highlight any similar projects you have worked on and your accomplishments?
- Talk about your ability to meet business challenges and adapt to changing or new requirements if necessary.
Clients are looking for reasons to choose you and the information you provide can help them better understand why they should hire you and how it will benefit them.
Specialized Profile: Create a Specialized Profile that focuses on marketing and/or customer service or completely unrelated services. Having a specialized profile can help increase a freelancer's searchability.
Skills: You are missing two important skill categories in your skills list: English to Arabic Translation and Arabic to English Translation. We are only allowed 15 skills, but these two are more important than others you have listed. Upwork uses these skill categories to match you with relevant jobs, and to help your profile appear in search results when clients search for those skills.
You should also consider adding a project catalog. The project catalog allows you to setup a pre-packaged service that clients can buy without you sending a proposal. Due to higher than usual requests for project catalogs, reviews and approvals are taking 10 to 30 days to complete. Read Get Started With Project Catalog for more information.
Good luck!
