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Connection issues in Messages

We are investigating reports of issues accessing the Message Center. Affected users may see an error stating “connection to our server”. We will provide more information as soon as it is available.

 

We appreciate your patience,

19 Comments
0034f57c
Community Member

I cannot communicate properly with my freelancer, I receive a "connecting to server" prompt. I'm also not seeing the members of my messaging string, nor am I visible. 

53e297de
Community Member

same problem 😞

 

0034f57c
Community Member

Hi Martin. I'm lost as to what's next, I can't seem to communicate. Any success on your end?

 

spectralua
Community Member

Some failures, got same. Now reconnected, it works.

53e297de
Community Member

still problems without end ... no copy, write etc. possible ... neither with the app nor with the browser ...

 

 

ceedbbee
Community Member

Hi,

 

Today I received a response from a potential client, but I cannot respond.

 

In the bar above, it says ''connecting to server''.

 

I do not have any trouble chatting with other people except for this specific company.

 

How can I resolve this asap?

 

Because now, it seems like I'm reactive because I'm unable to respond. 😞

 

ceedbbee_0-1678738426880.png

 

a99185f4
Community Member

Hello

Today I noticed that I have the same problem as you 😞  Does it mean that I have been blocked by the client?

ca3a93a0
Community Member

Hello Oscar 
I have seen many people complaining about this problem so, I think it is a server problem 
we should wait for an update I am sure that they are working on it 

139b89d8
Community Member

need help

7842807d
Community Member

I got the same problem and can't chat with my client 🤐