Issue with Portfolio images and information

[NikolaS]

Some users may experience issues with Portfolio images and information missing from the profile. 

We would like to let you know that we shared your reports with our team, and our engineers are working as fast as possible to resolve it. We will update this thread once we have more information. 

Edited to update information. 8/15/2024

We would like to let you know that this issue is now resolved. 

Thank you for your patience while this issue was being resolved. 

[d46fb4bd]

Esteamed Upwork team,

Please help, I have spent hours building my portfolio, and today I tried to do some editing and add more images only to see they are not showing when I open portfolio project pages, in edit mode or draft, or in the public view.

I hope it is not a big issue and that it will be solved soon.

Thanks in advance,

Aleksandar

[653152f9]

I am having the same issue can someone assist?

[653152f9]

I had completed my potfolio details in full however now I went to check my portfolio details and it was not there I already added them in my cover letters however if the portolio details have been erased all that connects spend on that jobs will go to waste please assist asap 

[6aa74a39]

Same. 

[1b1f6e3b]

interesting, am having the same issue. maybe a temporary server issue?

[653152f9]

Could be but 2 of my portfolios are showing its only the other 9 that are not showing that I used recently 

[6aa74a39]

I just finished chatting with support - they are looking into it. 

[6834b08c]

I try to upload my portfolio projects. So I upload and save images, videos, information etc. But when I close the page its delete itself somehow. I try multiple way to solve the problem. like using safari, google chrome, diffrent format images, diffrent sizes... but nothing helps... I need technical support....

[NikolaS]

Hi All, 

Thank you for reaching out to us and bringing this to our attention. We will look into this further and will get back to you once we have more information. 

[e23ad5f1]

Me too and the skill section > all keywords are now cleared for all portfolio items.