Issue with Reset My Profile Visibility. Error: "Our apologies. Something went wrong. "

[egaruth]

Some users may experience issues with using "Reset My Profile Visibility" in this help article. 

Error message: 

Our apologies. Something went wrong.

Your ticket was not submitted.

Screenshot for reference: 

We would like to let you know that we are taking the necessary steps to resolve this as soon as possible. We will update this thread as soon as possible. 

Update as of Friday, June 2: 

This issue has been resolved. If you continue experiencing issues, please contact Upwork Support to be assisted further.

[d0139e66]

 Andrea G

Thank for your help.

[5bf78983]

Hi Moderators, 
Requesting Profile Visibility be back to public. The ticket from 'Reset Profile Visibility' is not working. 

Thank you!

[759e32fa]

Hi Ahsan,

Your profile visibility has been set to public. To manage your profile visibility in the future, you may follow the steps in this article, or click the "Reset My Profile Visibility" on this page. 

[84a3e99f]

my profile has been set to private,  please kindly make it public. I am trying to do it alone too, but this is what's saying. I took a screenshot. 

[4c6a9693]

Hi there!

My profile was locked on private. I'm requesting it to be public again. However, after submitting request ticket, this prompt pops stating that the request was not submitting.

Kindly asking for your assistance on this matter. Thank you very much!

Best,

Jaymar

[6af21ca6]

Hi there, my account was kept private due to non-earning till now, after the last 3 days I submitted a proposal but till now my account is not published, please help me to make it public. thank you

[812dd08c]

Hi MD. ABU,

I have reset your profile visibility back to public as requested. You're all set. Best of luck!

[fatima_hijab]

I am trying to make my profile Public again, But it showing your ticket is not submitted error. Please help me make my profile public again. I am attaching my error screenshot, Please make my profile public 

[64bc29b8]

Hi there! 

I am trying to turn on my profile visibility but I am getting this issue. Please help me to make my profile publick. Thank you!

[fatima_hijab]

Hello, Upwork please help me in this matter.