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Issue with accessing Messages

Some users may experience issues with accessing Messages. 

 

Screenshots of errors. 

Browser.

egaruth_0-1683563384416.png

Mobile App. 

egaruth_1-1683563442185.png

 

 

We would like to let you know that our engineers are aware of this issue and they are working as fast as possible to resolve it. We will update this thread as soon as we have more information. 

9 Comments
25458060
Community Member

Same is happening for Messages in Safari browser.

25458060
Community Member

Messages button in menu is not opening page, but downloads rooms file

mikey_piliero
Community Member

Yep I'm experienceing the same thing. 

kbruhl
Community Member

I'm having trouble accessing Messages too - the button in menu is not working, can't get to them from the job page, can't access them by clicking on the link in the email. I get some form of the same error message each time.

 

kbruhl_1-1683562308234.png

 

annetteblenkarn
Community Member

Messages are inaccessible with this error

Screen Shot 2023-05-08 at 10.04.53 AM.png

3aa0b5a0
Community Member

When I click messeges I get a blank screen or it trys to download something but any way I try I can't get to messeges

mikey_piliero
Community Member

Looks like the problem was fixed for me. I have access to my messages again. 

kochubei_valeria
Community Member
Status changed to: Resolved

This issue has now been resolved. Please let us know if you continue getting the same error when accessing Messages. 

8e6ad05f
Community Member

8e6ad05f_0-1695697391454.png

Hi, I have still this issue, what is the error