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Issue with accessing Upwork platform. Error 500(N)

Some users may experience issues with logging into the Upwork platform. 

 

Screenshot of error. 

egaruth_0-1696862696055.png

 

 

We would like to let you know that our engineers are aware of this issue and they are working as fast as possible. We will update this thread as soon as we have more information. 

 

 

**Edited to update information** 

 

We would like to let you know that this issue is now resolved.  We truly appreciate your patience and understanding.

 

55 Comments
5bdcf1ea
Community Member

5bdcf1ea_0-1696861194818.png

 

 

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Error 500 (N)

Trace ID: 81373e73ca76409a-SIN

 

Please help me. I'm not sure what happened and I'm worried my account got banned for no good reason.

faizanjburney
Community Member

The same situation is happening here. I'm unable to access the platform, and it's not allowing me to submit any proposals for a job.😞

5bdcf1ea
Community Member

happy im not the only one.

c6e30d88
Community Member

I was trying to hire a freelancer, and upwork fell apart.
I couldn't hire the freelancer, I got all sorts of errors.

Now I can't login.

 

c6e30d88_0-1696861687343.png


c6e30d88_0-1696861791819.png

 

 

nyandorosamwel
Community Member

same situation here

20161852
Community Member

Same here, I can't access the platform

df8e60a9
Community Member

My profile disappeared. I can't log in to the website. I cleared cookies in all my browsers. It didn't work. Also, before my profile crashed, I couldn't see my Agency profile on the Setting page. Only my Client profile was visible.

b0f2c41b
Community Member

What happened to my account Error login? please help

ac937543
Community Member

Hello Support Team ,

i would Like to requesting you and mention as below screenshot check it out  i have got some error on my main page please requesting to check and Fix it thank you so much 

kingcarlton
Community Member

Same here. Created a ticket.