Issue with downloading files. Error: Failed to download this file (code 403)

[NikolaS]

Some users may experience issues with downloading files. Error message: ": Failed to download this file (code 403)"

Screenshot for reference below. 

We would like to let you know that we shared your reports with our engineers and they are working as fast as possible to resolve the issue. We will update this thread once we have more information. 

As a workaround, while this issue is being resolved you may want to try and download your files using the Desktop App or browser. 

Edited to update information. 4/17/2024

We would like to let you know that this issue is now resolved. We will close this thread from further comments. 

Thank you for your patience while this issue was being resolved. 

[b83c83d3]

Same problem 

 

[acbd826e]

Hi!

I am having same error while downloading any attached file on any proposal. Is there any solution? Please let me know. 

[abdul_samad2301]

I am facing the same issue from yesterday 🙂

[58c4f9bf]

I have same problem also, unable to download and open file

[yuli8589]

Hello, i can't save pdf file error 403, please help me 🙏

[NikolaS]

Hi All, 

I would like to let you know that this issue is now resolved. We will close this thread from further comments. 

Thank you for your patience while this issue was being resolved.