Some users may experience issue with purchasing Connects.
Error message: "Sorry, we couldn't charge the billing method you selected. Please try a different one. If you still need help, contact customer support."
Screenshot of the issue:
Our engineers are aware of this issue and they are working as fast as possible to resolve it. We will update this thread as soon as we have more information.
Edited to add:
This issue is resolved and we will be closing this thread from further comments. However, if you still experience the issue mentioned on this thread please let us know by posting in Community Support section and we will be happy to assist you accordingly.