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Issue with user profile. Error: "This profile is no longer available"

Some users experience error with accessing their profile page. 


Screenshot of error:




We are aware of this issue and our engineers are working as fast as possible to resolve it. We will update this thread as soon as we have more information. 


Edited to update information. 


We are following up to let you know that this issue should now be resolved. Could you please try again to access your profile and let us know if the issue persists? 


Thank you for your patience.

Community Member

Hello, I need Urgent help please. My profile name is Anika Tasnim, I'm a top rated plus professional and suddenly Upwork shows 'This profile is no longer available' when I try to visit my profile. Please help, I don't understand what's wrong. Please see attached. 

Community Member

Hello everyone!


I'm facing the same issue, Can anyone tell us what's going on.




Community Member

Hi Nikola, 


I am also having the same issue on my profile all of a sudden. Can you please look into it and let me know what's the issue. 

Your prompt response will be highly appreciated. 


Community Member

I am currently experiencing this issue and I don't understand why. Please assist.

Community Member

Hi, I have the same problem. 



Community Member

Hello. I would like to ask why every time I go to my Upwork profile, it says "This profile is no longer available"? I have active contracts and payments. My profile was fine yesterday, and now I'm experiencing this. Please help me. 

Community Member

Hi, I have the same issue. How can I find if my account has been suspended or it's just a technical issue?

Community Member

Same Issue here... 

Community Member

I was trying to update my information today, and got this message. I have only recently set up my account, and have gotten verified, but now my account seems to be frozen. 

Community Member

I'm trying to access the profile of individuals I'm working with, along with a few I would like to talk to about hiring.  I keep getting the following error message: