We are aware that M-Pesa is currently having a technical issue that is causing withdrawal delays. We are closely monitoring the situation and will share updates here as soon as we have them.
The same has happened to me this morning, i received the confirmation email but i have not received the funds on mpesa upto now.
Send a message to email@example.com let's hope they'll help.
I have raised a ticket with the email support, if anyone gets help soon please let us know.
I'm yet to receive a response on my ticket. Funds still not received despite withdraw confirmation. Can I have someone get back to me?
Saf hasn't offered any help but I've filed a complaint via support. Let's wait to see what happens within 24hrs
Same thing happened to me. It usually takes less than 30 minutes after getting the email. Let's hope it's sorted out soon.
Facing the same issue here, I made a withdrawal since morning 6am up to now I have not received my funds, please if someone happens to have sort out the issue first let us know here
Withdrew around 6am as well. Support got in contact with me.. but same old give it 24 hours to see if it reflects. They've instructed me to be patient till the time elapses before reaching out again. Did yours come through yet?
Not yet, let's wait and see
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