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Reports > Overview not showing correct information

We are investigating an issue impacting some users which is causing the Overview page on Freelancer accounts to show incomplete information. No action is required by customers at this time as our engineering team actively works to resolve this issue. We will provide another update as soon as possible.

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Update as of 4-September, 2023: 

Thank you for your patience, everyone!

Please know that this issue is now resolved. For those who have open tickets, you should have received an update on your ticket. If you continue experiencing the problem, please try basic troubleshooting steps such as clearing your browser's cache and cookies. If after doing these steps the issue persists, please create a separate post or contact the Customer Support Team directly so that you can be assisted further.

32 Comments
cabedejos
Community Member

Please note it went normal then it's gone again

clarisel_v
Community Member

I have the same issue.

nouranmohamed
Community Member

I have the same issue My pending and work in progress not showing any data

nouranmohamed
Community Member

😥

32811cb3
Community Member

I am experiencing the same issue.

90101b2e
Community Member

I had the same issue

a7c6f370
Community Member

Don't worry if alot of people are facing the issue maybe there's some issue at upwork end. Upwork will fix it

a7c6f370
Community Member

Maybe there's some problem at Upwork end as alot of freelancers are facing this issue. Don't worry 

AveryO
Community Manager
Community Manager
Status changed to: Resolved

Thank you for your patience, everyone!

Please know that this issue is now resolved. For those who have open tickets, you should have received an update on your ticket. If you continue experiencing the problem, please try basic troubleshooting steps such as clearing your browser's cache and cookies. If after doing these steps the issue persists, please create a separate post or contact the Customer Support Team directly so that you can be assisted further.

marlon-mojar
Community Member

still not fix