Scanned PDF resume issue

[NikolaS]

Some users may experience errors with uploading a document resume. Please know that we do not currently support scanned PDF documents.

Screenshot of error: 

Could you please try uploading a file that is not a scanned PDF file?

[ArjayM]

Hi Claribel,

I have escalated your concern to the appropriate team and one of our team members will be in touch via a support ticket. You can check here or your email for updates and further assistance.

[4bb9f600]

Hi! I am facing the same problem right now. 

[PradeepH]

Hi Charlie,

Thank you for your message. Could you please try again after clearing Cookies and Cache on your browser? You can also try using a different browser. Feel free to message us if problems persist.

Thank you,

Pradeep

[4b771f16]

I am getting this same error when I try to upload my resume

[ArjayM]

Hi Megan,

I have shared your report with the appropriate team for further review and one of the team members will reach out via a support ticket. You can access your ticket on this page for updates.

[34890443]

hi there, I have been having the same situation, hope you can help me also. thanks

[PradeepH]

Hi Hassan,

Thank you for your message. Could you please confirm the file format you are trying to upload?

Thank you,

Pradeep

[c8788b64]

Hello! I am facing this same error when I try to upload my resume. Could you help me please?

[759e32fa]

Hi Elie,

Thank you for reaching out to us. Could you please confirm that the file you're uploading is not a scanned file? If it isn't, kindly clear your cache and cookies and use any of the supported browsers on this list. If the issue persists, please let us know.

[c8788b64]

Hello! yes the issue is still the same