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Scanned PDF resume issue

Some users may experience errors with uploading a document resume. Please know that we do not currently support scanned PDF documents.

 

Screenshot of error: 

egaruth_0-1680807729674.png

 

Could you please try uploading a file that is not a scanned PDF file?

 

87 Comments
ea6297ec
Community Member

Hello I have the same issue, I tried uploading from Mozilla, Chrome and Opera. This is the screenshot. It is not a scanned socument.Screenshot_1.png

284b7ce6
Community Member

Hey, im getting this issue also.
Any work arounds?

Screenshot 2023-05-15 at 14.56.36.png

b3fb1eae
Community Member

Hello, I'm having the same issue also. I already tried clearing my cache and cookies but keep getting the same error.

c2bca1b8
Community Member

I am having the same problem and my pdf is not a scanned pdf. I created it myself and it's under 5MB. 

54b4b132
Community Member

Hello please I'm trying to upload my resume and I'm getting the error can't parse document. 

98d87cbf
Community Member

Screenshot (750).png

 

same issue! what should i do?

7b0b69cd
Community Member

Hello!

 I also cannot succesfully upload my PDF resume. Please, help me to solve this problem.

7b0b69cd_0-1693305769881.png

 

5d0aae06
Community Member

Hello,

 

 

 

I'm having the same issue also. I already tried clearing my cache and cookies but keep getting the same error.

7e455ffd
Community Member
Hello I want to work
966c7597
Community Member
not complete my identity verification.