Our finance team is currently investigating issues with the withdrawals to InstantPay failing or being reversed.
Workaround: Please use an alternative withdrawal method to withdraw the funds.
I have reviewed the link you provided me and do not have a support ticket opened.
Apologies for the delay as our support teams are currently experiencing a higher number of contacts than usual. Rest assured the team will address your concerns and questions in the ticket as soon as possible.
I would like to let you know that this issue is now resolved. Could you please try to withdraw your funds using this option again? If you experience any issues feel free to let us know and we will be happy to assist you further.
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