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» Support » Known Issues and Workarounds » Some freelancers are unable to withdraw earni...
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Some freelancers are unable to withdraw earnings with Instant Pay

Resolved by Community Manager on ‎01-23-2023 09:13 AM
24

Our finance team is currently investigating issues with the withdrawals to InstantPay failing or being reversed.

 

 

Workaround: Please use an alternative withdrawal method to withdraw the funds.

24 Comments
fecke1984
Community Member
‎01-22-2023 06:48 AM

I have reviewed the link you provided me and do not have a support ticket opened.

759e32fa
Moderator
Moderator
‎01-22-2023 08:06 AM

Hi Kristen,

 

Apologies for the delay as our support teams are currently experiencing a higher number of contacts than usual. Rest assured the team will address your concerns and questions in the ticket as soon as possible.

kochubei_valeria
Community Manager
Community Manager
‎01-23-2023 09:14 AM
Status changed to: Workaround
 
egaruth
Moderator
Moderator
‎01-23-2023 11:16 AM
Status changed to: Resolved

Hi All, 

 

I would like to let you know that this issue is now resolved. Could you please try to withdraw your funds using this option again? If you experience any issues feel free to let us know and we will be happy to assist you further. 

 

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