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YouTube "Shorts" Links aren't Supported for Profile Videos

While YouTube "Shorts" links aren't currently supported for freelancer profile intro videos, this is something that our engineers are working to fix soon. 

Meanwhile, as a workaround you should be able to replace "shorts/" with "watch?v=" in your link and the video will be added

30 Comments
d8a37af6
Community Member

Hi, I just want to know what exactly the problem with adding my introduction video to my profile, I’ve added it more than a month ago , and tried several times to remove it and add it again, but still the same issue, the profile completeness affected by it, but the video picture still not appear and couldn’t watch it, kindly advise 🙂

pradeephele
Moderator
Moderator

Hi Anas,

 

Could you please try uploading the video again after clearing Cookies and Cache on your browser? You can also try using a different browser. Feel free to message us if problems persist.

 

Thank you,

Pradeep

d8a37af6
Community Member

Thank you Pradeep for your kind support, I’ve already did that and I tried again today on another browser, but unfortunately, still the same issue 😔

812dd08c
Moderator
Moderator

Hi Anas,

 

Thank you for your response and confirmation. I have shared your report with the appropriate team for further review. One of the members will be assisting you further via a support ticket. Feel free to access your ticket and coordinate with the team on this page.

 

d8a37af6
Community Member

Thank you very much Arjay 🙂

zeeshan5599
Community Member

It worked for me.

You saved my day.

 

Awesome 👍

d4c13697
Community Member

Thank you so much!!!

egaruth
Moderator
Moderator

Hi All, 

 

Thank you for reaching out to us and bringing this to our attention. I would like to let you know that our engineers are aware of this issue and they are working as fast as possible to resolve it. 

 

We will update the thread once we have more information. 

 

We appreciate your patience,  

kochubei_valeria
Community Manager
Community Manager
Status changed to: Workaround
 
c9011d44
Community Member

I'm having the same issue. can someone help me?