Some clients may be experiencing errors when funding Direct Contracts, adding a funding method for a Direct Contract or releasing a payment on a Direct contract. Error: "We are sorry! We are experiencing a technical problem and cannot process your request right now. Please try again in a minute.”
Our engineers are aware of the issue and are working to address it as soon as possible.
Our engineers are aware of issues with RSS feeds
- not reflecting recent jobs
- not matching jobs in My Feed
- US-only jobs not showing in RSS feeds.
Our teams are working to fix these issues as soon as possible.
Some freelancers may experience issues with completing the profile creation process.
Screenshot of the error for reference:
We would like to let you know that our engineers are aware of this issue and they are working as fast as possible to resolve it.
We will update this thread as soon as we have more information.
On Job Search page drop down menus may overlap with the search field as shown on the screenshot below. Our engineering team are aware of this occurring and are currently investigating this issue.
If you experience this issue we would appreciate if you could share the browser version and OS you're using. Thank you!
Some users may experience issues with changing the order of Skill tags on their profile.
Here are screenshots for reference.
Changing the order.
We would like to let you know that our engineers are aware of this issue and they are working as fast as possible on resolving it. We will follow up here in the thread as soon as we have more information.
Some freelancers may experience issues with jobs not loading in Best Matches or Recent Jobs tabs on Find Work page. The team is investigating the root cause of these issues.
Meanwhile, please make sure you update your feed by running searches, applying filters and saving your searches? Feel free to check out this help article and this one too for more information on how you can perform searches, save them to your feed and improve the results you see.
New users may experience issue with updating their profile photo.
Here is a screenshot of the error message:
Error text: "Failed to initialise NumberFormat since used feature is not support"
Our engineers are aware of this issue and they are working as fast as possible to resolve it. We will follow up here as soon as we have more information.