UPDATE AS OF JANUARY 18: We appreciate your patience, everyone. Please know that this issue is resolved. If you go through any similar problems in the future, please don't hesitate to contact the Upwork Support Team to be assisted further. _____________________________________ Some users may experience issues with the 'Fund contract & hire' option being grayed out due to incomplete information on your account, specifically your address.
We shared your reports with our team and our engineers are working as fast as possible to resolve this issue and make improvements.
As a workaround, while this issue is being resolved we would like to let you know that you can follow the steps below to add a company address so that you can start working with freelancers right away.
To enter the address, you may:
Log into your Upwork account.
Go to the My Info section: https://www.upwork.com/ab/my-info/
Scroll down, under the Company Contact section click the 'pencil' button (screenshot).
You'll be prompted to enter your address, State, city and zip code (screenshot).
And then click the 'Save' button.
We will update this thread once we have more information.
more