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Temporary account hold

Jun 24, 2018 01:55:31 PM by Wassim L

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lahmar-wassim
Frequent Visitor
Wassim L Member Since: Mar 9, 2018

 Hello, my account has been temporary suspended. Can the support help me and kindly check my ticket? I can not wait more. Please fix my issue. Thank you

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bstojadinovic
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Bojan S Moderator Member Since: Mar 9, 2018

Jun 24, 2018 03:47:44 PM by Bojan S

Hi Wassim,

 

Please refer to the notification sent to you by the team which includes information about what steps need to be taken in order to lift the temporary hold on your account. You can also access the notification here. Thank you!

~ Bojan
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lahmar-wassim
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Wassim L Member Since: Mar 9, 2018

Jun 25, 2018 03:49:54 AM by Wassim L

Hello

This ist my ticket : https://support.upwork.com/hc/en-us/requests/21383822 

Can you please solve it????? I've taken all the steps, still not reply from her. It's been a week now.

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aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015

Jun 25, 2018 08:00:58 PM by Avery O

Hi Wassim, 


The team has your ticket on their queue and they will respond to your ticket once they have already reached it. We're sorry for the delay. 


-Avery
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lahmar-wassim
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Wassim L Member Since: Mar 9, 2018

Jun 26, 2018 03:34:58 AM by Wassim L

Still waiting....

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