I created my profile on Upwork more than a month ago. I have completed all sections and even uploaded sample portfolio. I have also done some tests where I have scored between the top 20% and top 10%. Still, the profile is rejected.
I don't understand what is the reason. Please someone can take a look as Upwork does not give me a specific reason. Every time I receive the following message - As we do with everyone who wishes to join Upwork, we carefully reviewed your profile to determine whether there is sufficient need for your skills and experience in the marketplace. Unfortunately, at this time there are already many freelancers with a similar skillset to yours and we cannot accept your application.
Please, can someone help me and advice what I must do?
I have the same problem going through for months and it has not been solved yet. May I know how can I contact the customer support? Or any alternative solution would you recommend?